Sample evaluation
Send your model shortlist, configuration and delivery ZIP code. Confirm sample availability, cost, shipping, dispatch date and any sample-credit terms before payment. Keep the approved sample and specification version as your reference.
Inspection and defect handling
Agree on inspection stage, acceptance criteria, evidence requirements and the process for failed inspection or damaged goods. Request third-party inspection where appropriate and confirm its scope and cost in the order.
Warranty and replacement parts
Warranty periods, exclusions, replacement parts, return freight and defective-on-arrival handling are model-specific contract terms. There is no blanket warranty promise in this preliminary catalog. Ask for a spare-parts list and support plan for appliances and rechargeable products.
Existing order questions
Email the order reference, product model, issue description and relevant photographs to imeijunfeng@gmail.com. Do not send payment-card details or account passwords.